WarrantyTrackr Privacy Policy

Introduction

WarrantyTrackr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

1. Information We Collect

We collect information that you provide directly to us when using WarrantyTrackr:

• Account Information: Email address, name, and authentication details when you sign up using Email, Google, or Apple Sign-In.
• Warranty Data: Product details, purchase information, warranty documents, receipts, and photos you upload.
• Camera Access: Photos of receipts and warranty documents that you choose to capture through the app.
• File Storage: Documents and images stored in your personal Firebase Storage account.
• Usage Data: App interactions, features used, and performance metrics to improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain warranty tracking services
• To send warranty expiration reminders and notifications
• To authenticate and secure your account
• To sync your data across devices
• To process in-app purchases and subscription management
• To improve app functionality and user experience
• To provide customer support

3. Camera Permission

WarrantyTrackr requests camera access to enable you to:

• Take photos of receipts and warranty documents directly within the app
• Capture product information for warranty records

Camera access is only used when you explicitly choose to take a photo. Photos are stored securely in your personal Firebase Storage and are not accessible to other users or shared with third parties.

4. Data Storage and Security

Your data is stored using Firebase services (Firestore, Firebase Storage, and Firebase Authentication), which are industry-leading cloud services provided by Google. We implement appropriate security measures including:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication mechanisms
• Access controls and user isolation
• Regular security updates and monitoring

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With service providers (Google Firebase, Google Play Billing) who assist in operating our services

6. In-App Purchases and Subscriptions

Payment processing for premium subscriptions is handled by Google Play Billing or Apple App Store. We do not store your payment card information. Your subscription data is managed according to Google's and Apple's respective privacy policies.

Refund Policy: All premium plan purchases (monthly, yearly, and lifetime subscriptions) are final and non-refundable. You may cancel your subscription at any time to prevent future charges, but no refunds will be issued for the current billing period or any past payments. Please review plan features carefully before purchasing.

7. Your Rights and Choices

You have the right to:

• Access your personal data stored in the app
• Delete your account and associated data
• Export your warranty data
• Opt-out of notifications
• Revoke camera permissions at any time through device settings

8. Children's Privacy

WarrantyTrackr is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@warrantytrackr.app
• Website: https://warrantytrackr.app